Why Choose Rapid IT Gurus. Consulting?
01.High Touch Communication.
Our goal is to answer every call with a LIVE person. Forget being in automated menu hell. If getting someone to fix your computer is as painful as the computer problem itself, it’s a never-ending cycle of frustration. If you happen to write a mail or call us, it becomes a ticket on our service board immediately and you can be sure to get a call back.
02.Committed to Quality.
We don’t pursue every company that needs computer support. We choose only clients that share in our values. Serving a company’s IT and critical network needs is a HUGE responsibility that we take that very seriously. It takes teamwork and a solid commitment to good communication, excellence, and industry best practices to serve a company in an excellent manner. If we cannot succeed in an excellent manner because of value differences – we simply don’t pursue the opportunity.
03.Fast Response To Requests & Critical Response Time Guaranteed.
Some companies think if your problem doesn't seem that bad they can wait a few days to call you back…. We get back to you fast so you know when your problem will be resolved. Our contracts spell out our response time. And when you’re dead in the water, we respond – FAST.
04.A Wide Spectrum Of Skills & Experience.
From quick PC fixes to total server and network engineering – we’ve got it. And if there’s ever a problem we can’t solve, we know who to contact to get it fixed.
05.Security is Paramount.
At Rapid IT, we follow and enforce Security Best Practices for all our clients, as well as internally. Your Security is only as good as the weakest link in the chain. We educate our team and our clients on cyber security to keep networks safe. We got your back!
06.We Are FUN To Work With.
Anyone can fix a computer, but the experience of working with the person helping you is so important. Rapid IT Gurus as a Team genuinely cares about every client. This drives us to provide absolute fanatical support of their systems.
​